In this companion volume to their successful Managing with carrots, Gostick and Elton present a remarkable story of how a great leader can unleash human potential, creating success in either good economies or bad. Providing strategies and solutions for the managers of today, this book offers answers for improving employee commitment and profitability through strategically acknowledging employee effort. Plentiful examples show how to choose the right reward for each employee, how to time the giving of a reward to motivate performance, how to effectively present rewards, when to give praise in private and when to make it a public celebration, and how to motivate employees to work harder and work smarter with the company's goals in mind.

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