Master the art of communication, enhance your business relationships, and enjoy greater success

English may be the language of international business, but when talking to colleagues or business partners it can be clear that we’re not always speaking the same language. This guide will give you the strategies you need to communicate interpersonally with colleagues at home and overseas in the increasingly diverse and complex field of international business. It contains clear and practical advice from experts in the field of international business and communication to ensure you can build and enhance the relationships you need to be successful. Part one covers fundamental communication skills, enhancing your presentation skills, and interactions with colleagues and business partners. Part two enables you to develop the specific skills needed for building and maintaining successful business practices and relationships, covering topics such as networking, influencing, and managing conflict. Part three focuses on improving your skills when working in teams and when communicating via email, telephone, and video conference, with a view to delivering measurable business results.

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